You may be entitled to lodge requests for a temporary time-out, indefinite self-exclusion, and deposit limits by using the responsible gaming function available on Your Account, via the Account, My Details, Responsible Gaming section of Your Account or by clicking here. If you opt to use any of the cool off or self-exclusion tools in connection with Your Account, the Inactive Account Fee will not be deducted from Your Account. Upon indefinite self-exclusion the outpayment of the account balance (less any bonuses) in Your Account will be initiated, subject to the terms of this Agreement.
If You have elected indefinitely self-exclude from any of the Platforms provided by any Group company, You acknowledge and agree that You are not permitted to open or use an Account with any other Group company ('Additional Group Account') during the period You have selected.
In the event of a breach by You of 20.2 above, We and/or any Group company shall additionally be entitled (but not obliged) to suspend any funds You may deposit (or have previously deposited) in any Additional Group Account.
For the avoidance of doubt, in the event of a breach by You of 20.2 above, neither We nor any Group company shall be liable to refund to You any funds You may wager in any Additional Group Account during the period You have selected.
We allow You to set an individual daily, weekly and/or monthly deposit limits. Any requests to reduce your deposit limit will be processed instantly. In order to efficiently prevent compulsive gaming, all deposit limit increase and/or removal requests will be processed after 24 hours from the initiation. You can set, or amend your deposit limits in the Responsible Gambling section of Your Account.